The RemyPatra Professional Hair Standard · Version 1.0
A price is not a specification.
Most suppliers answer a buyer with a number. We answer with a document. This is the standard every RemyPatra professional order is built and tested against — published openly so a buyer can hold us to it, compare us against it, and audit any batch that does not meet it.
Version 1.0 · maintained by RemyPatra Industries · superseded versions remain available to account holders.
Part One
What must be declared.
Declaration comes before measurement. A specification is only meaningful if the material behind it is described honestly.
Part Two
What must be measured.
Every figure below is recorded per batch and written onto the Batch Passport that travels with the order.
Part Three
How it is tested.
Wash-test protocol
A sample from the batch is washed through a repeat cycle and re-assessed for tangle, matting and lift. Coated hair fails here, not on arrival.
Comb-test protocol
Dry and wet comb passes from mid-length and from root, recording resistance and shed weight.
Colourfastness protocol
Wash-down behaviour of coloured lots checked against the reference chip before the batch is released.
Retained sample protocol
A physical sample of every dispatched batch is retained and referenced by batch number, so a later complaint is examined against the hair actually shipped.
Batch resolution protocol
A reported issue is investigated against the retained sample and the recorded QC sheet. The finding is written down and shared, whether it favours us or not.
RepeatMatch standard
Reorders are matched to the original batch record — origin category, processing route and colour reference — so the fifth order is built to the same specification as the first.
Part Four
The Batch Passport.
Every professional order carries a passport. It is the difference between believing a supplier and being able to check one.
Scope and honesty
What this standard is not.
Not a certification badge
This is our own published specification, maintained by us. It is not an external accreditation and we do not present it as one.
Not a guarantee of perfection
Batches fail. When one fails, it is recorded as failed and does not ship. The value is in the record, not in a claim that failure never happens.
Not fixed
Version 1.0 will be revised as test data accumulates. Changes are versioned, dated and shared with account holders rather than quietly edited.
